How To Spa — Spring Spa
Spring

How to Spa

We want your visit to be as relaxing and effortless as possible. Here are a few tips to help you make the most of your time at Spring.

Before You Arrive

  • Booking — We always recommend booking in advance to avoid disappointment
  • Arrival Time — Arriving at least 10 minutes early allows you to make the most of your time with us. We do our best to conclude treatments gently at the scheduled time.
  • Cancellations — If you're unable to attend, please give us at least 24 hours’ notice to avoid the full charge for unused spa time.
  • Health & Special Requests — Let us know of any health considerations or if you’re pregnant so we can tailor your experience safely.

During Your Visit

  • Phones — Spa blissfully – be sure turn your phone off or set it to silent.
  • Privacy & Comfort — Your therapist will advise in advance which items of attire are best removed at certain stages of your treatment. You will be carefully and discretely draped with towels to ensure your complete privacy at all times.
  • Valuables — Jewellery and other valuables will be left unattended. We recommend keeping them at home to avoid misplacing, losing or leaving them behind. We accept no responsibility for any lost items.
  • Men’s Grooming — Make the most of your facial by shaving at least three hours before your treatment.

Spa Etiquette

  • Children — Spa time is time out for you. For their health and safety, children under the age of 6yrs are not permitted into treatment rooms. Please arrange alternative care for your children away from the spa while you and the other patrons take time out with us.
  • Smoking — As an essential ingredient of holistic therapy, we keep the air in our spa absolutely smoke free.
  • Alcohol — We encourage you not to undermine the therapeutic value of your treatment by consuming alcohol prior.

Special Requests

Our spa concierge is there to look after you and assist with your enquiries or special requests – be it assistance with parking, catered lunches, or if you are planning a group function and wish to design a customised spa package.